User Guide
Refund |
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Date : 2022-01-20
Name : 09WOMEN
Hits : 215
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Q. How can I refund? A.The refund process will be completed within 5 days Q. How can I cancel the order before delivery? A. Order cancellation is possible during the product preparation stage, so if you request it through [09women_glob@naver.com] or 1:1 inquiry board at order cancellation is possible. |
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09WOMEN
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2022-08-05 |
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2022-01-20 |
306 |
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2022-01-20 |
285 |
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2022-01-20 |
360 |
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2022-01-20 |
227 |
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09WOMEN
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2022-01-20 |
215 |
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09WOMEN
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2022-01-20 |
262 |
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09WOMEN
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2022-01-20 |
596 |
about the order
1. If you find your favorite item, add it to your shopping cart. (If you want to go directly to the order screen, click "Order")
2. Proceed to purchase the product. Please check the product name, quantity, size, and price.
3. Enter the orderer and shipping information.
4. Please specify the payment method.
5. Please check the details of your order and the payment amount.
6. If you have selected a credit card as the payment method, please complete the payment after entering the information on the payment form.
* Due to the nature of the computer display, the color and texture of the product may look different from the actual color. Please note.
Regarding delivery
1) Overseas shipping costs vary by weight / distance based on the rate of the shipping company specified at the shopping mall.
(Including the weight of the box)
2) Delivery date
-The delivery period of goods is generally from 5 days to 10 days from the date of order when payment is completed.
-The product delivery period may vary depending on the country of delivery, product inventory, customs clearance, etc.
-Once the product has started shipping, you can check the shipping information from your email or My Page> Order Details Page.
3) Precautions (Please note that the delivery date will be slightly delayed in the following cases.)
-If you place an order on our holiday or outside business hours before the holiday.
-For our temporary vacation, year-end and New Year holidays, and summer vacation.
-In case of congestion, bad weather, etc.
-Orders placed on Saturdays, Sundays, holidays and public holidays will be shipped the next business day.
About exchange / return
-If you wish to exchange / return the item, you can request the item by email within 7 days after the item arrives.
-In the case of exchange / return due to customer's convenience, the return fee and round-trip shipping fee will be borne by the customer.
-After confirming the return request, if it is possible to return it, we will inform you of the return fee and round-trip shipping fee.
-If the content of the product is different from the displayed / advertised content, the product is defective, or the product is exchanged / returned due to incorrect delivery, the shopping mall will bear the shipping cost.
* In addition, the exchange / return policy is operated based on the terms of use.
About tariffs
When sending goods overseas, customs duties may be incurred in the partner country.
Since our products are shipped from South Korea, customs duties may be incurred when you receive the products.
